Embassy Suites by Hilton Dallas Park Central Area

David Brown

The previous recent comments about the AC, conditions of the rooms and such as well as the hotel overall are correct. The breakfast is good and the staff is doing best that they can with what they have to work with. However until Hilton puts some money into this property I would recommend somewhere else.

Vic

We rented the 2 bedroom room . It was comfortable and spacious. Also breakfasts was good. What we did not like was that we had to pay for parking, Internet was bad and you had to pay $4.99 a day if you wanted good speeds, also neighborhood looked dangerous. We bought some water and snacks by the front desk and we were $6.00 for a bottle of water ! That's was ridiculous! I don't recommend this hotel if you are in a budget. Total price for one night was $283

Ken Elliott

I have stayed here over the last ten years. Before this year, I loved staying here. Now they're pinching every penny at the expense of their guests. It's a terrible experience now. No one cares there. The poor front desk guy was overwhelmed but trying his best. I am third in line for check in. It's a twenty minute wait. I get here today and find out that they have there own special rules and policies compared to other Embassy Suites around the country. Manager's reception here is 6 to 7 pm with a two drink maximum and no snacks. Other Embassy Suites have a Manager's reception from 5:30 pm to 7:30 pm. No drink limit and plenty of snacks. I was upgraded to the Premium floor. No snacks and drinks. When staying at other Embassy Suites, you snacks and drinks every day. I was told at the front desk that the restaurant was open until 10 pm. I go to the restaurant, " We're closed!". So far, it's the worst Embassy Suites I have stayed at. I travel every week. I am a Lifetime Diamond with Hilton. I stay at Embassy Suites all over the USA and Canada. If this doesn't improve this week, I will move to another hotel.

Brianna Chante’

This is definitely older embassy. My room had a mold smell and there was lots of mold on the wall corners and ceilings esp in the bathroom. There were ants in my room on the bathroom sink. When I arrived there were brown sticky stains on my pillows. Honestly I bared it for the one I was there. The parking garage also had a lot of water in it. I’m guess it was flooded from rain. Overall the staff was nice but the quality of the hotel is poor. Definitely needs an remold and mold inspection