I just left there and those young lady's are extremely busy the line is out the door! It is the holiday season and everyone is shipping. They are not allowed to answer the phone when they have a line. I know this from experience with them and I had to apologize because they are polite but really busy.
As Ms Castillo stated the two ladies that work there are busy during the holidays. They are very good at their jobs and quick. If they could answer they would.
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