I came into return a defective air mattress and they told me if I did not have the receipt they would not do it. That's when I looked up there return policy on air mattresses with out reciept. Manager came he was very rude along with staff.

I can’t believe after numerous attempts to return a pair of pajama bottoms for an exchange of another pair that aren’t ripped at the seam that I was told by Assistant Manager Tim to call the manufacturer. Seriously 😳 this is how you treat your loyal customers. 6 weeks after trying to just do an exchange for $9.97 pair of bottoms this is his answer! I will not be shopping at this Location in the future I will drive further if I ever shop at Walmart again. Calling Home Office did not help because they said it depends on each store individually up to the Store Manager who I never spoke to. I don’t appreciate an assistant manager making assumptions on what happen the day my husband & I tried to return the pajama bottoms, he wasn’t there and had no idea what the conversation was but he tried to tell me what was said to us! Your in the wrong profession if you can’t give honest customer service to your loyal customers!

Trust Me! Just go to Palm Desert location. They will take everything back with no questions or attitude. Worth the time.