After many years I am now experiencing complete drop-outs and speeds under 5 Mbps download. Two separate Sail Int. crews told me that a new relay is needed for my location but so far no action. Should I give up on Sail Internet?

Jurek Zarzycki | Aug 7, 2022 | Category: Internet service provider in Palo Alto, California

Sail Internet - All questions

Address: 115 Everett Ave Suite 300, Palo Alto, CA 94301, USA

Sail Internet | Aug 7, 2022

Hello Jurek, Sorry for the continued trouble and we are actively working on a solution. My Manager would like to reach out to talk about both your experience and what we are doing to restore your speeds and stability. Best regards, David

James Costantini | Aug 7, 2022

Yup, Their tech needs upgrades. Try webpass

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