They also aren't doing appts. You arrive and stand in the long line that wraps around the building to get checked in (temp and number assignment), they take your number then text you when to get in the short line. In February I went once and was in and out in 25 minutes and then another time took me 3 hours for business that only took 5 minutes- pretty brutal. Don't go earlier in the week and try to time it first thing or later before they close. However, if you wait too close to 5, sometimes even past 3:45 p.m. they will turn you away. That also happened to me in January.
I didnt have app I went there pretty fast I was in and out in 35min
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