I can't get through to the website to order tickets and when I phone, no one answers the phone.

Use fandango

You could try one of the third party ticket services

Fandango

They're set up through Fandango, so you get tickets there, as to calling, depending on the time of day as whay movies are out, there might not be anyone available to take your call.

On Internet, try Chrome browser. I could not get through on Safari.

fandago