This people never answer phone calls. They don’t realize how important it is when you call. I called many times when I was in Texas because my PO BOX is about to be due and I can’t do it in their website for some reason. Zero customer service.

In 1971 the Postal Reorganization Act happened. As a result the USPS is self financed from its own generated revenue. Meaning no tax dollars to support it. So this type of poor service and continuously increasing postal rates is the results.

It is difficult to reach them. I know several postal workers there. I will relay your concerns. Customer service is a priority