City Sports Club

Brooke Andrews

Kids club is a game changer, although the hours can be limiting for some. 8am-12pm and 4pm to 8pm monday- Friday and 8am-12pm on Saturdays no kids club sundays ...thus far. My 2 and 3 year olds enjoy playing with the other kids for a good hour and some, with some coloring supplies and even little bouncy/walkers available for your little (not walking yet) kids.

Alex Haney

Have had for 5+ years and continue to have a membership here. Equipment always broken. Lack of equipment variety. Expensive. No guest passes. No really good membership options Increasingly has people bugging you for training and other sales. The memberships are expensive, but half the equipment is broken at ALL TIMES. They rarely have passes for guests so you cannot bring a friend unless you pay a ton extra to have it on your membership. I was told I could bring my brother in on my membership by a staff member, my brother came up from SoCal for a week.....we go to the gym.....and my brother could't come in because I had no guest access on my membership (not what I was told when I asked the first time). I asked if they had a guest pass.....they had none and wouldn't work something out. The daily pass is 20 bucks so we left. Not a good gym overall.

Fred

I joined over summer. It’s ok. Cleanliness is decent but the bathrooms are hit and miss. Sometimes clean and sometimes upside down. And they allow people not to wear masks….they have signs posted to wear a mask but that’s it. I try to go in during off hours…

Arlene Nash

I joined City Sports about 8 months ago. I was very impressed with the cleanliness and daily janitorial staff. I was underwhelmed by the management. Once I signed on the dotted line with one I was immediately forgotten and became invisible. Now about 8 months later the sales staff has become loud in their open seating area, generally fails to wear their masks and seems to spend their time socializing with one another or tossing a basketball around. The janitorial staff are there sporadically and when they’re there seems to fail completing the tasks that need doing. I have experienced lack of tp in the womens stalls, no soap, no paper towels and no hand sanitizer on the workout floor. In the past I’ve brought this to their attention and it’s been taken care of immediately. Today, however, I spoke to someone about the lack of tp in one of the stalls, was told ‘we’ll get right on it’ and when I checked almost an hour later nothing had changed. Is customer service really as dead as it seams? Hope someone at this gym is reading these reviews and will do something about the problem.