Hi B, Pre-order is when a product is purchased prior to release. This is why it takes a while to ship out! Pre-order items can be sold out as customers "pre-order" the item, and we only have a limited number to sell. So essentially, if you were able to purchase it you reserved a bottle for yourself :) If you have any questions regarding your order, please contact us through the "contact us" page found at the bottom of our website and we'd be happy to help you out!
That's why Amazon is taking over the world. Sorry to hear that.i have seen this in alot of establishment's no one cares.
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