They mail them off for repair. There is a fee to send it to the manufacturer, then the manufacturer returns a quote, if you want to go with it they bill you and it will get shipped back when the work is done. Many times the cost of repair is more than a camera is worth if it's an older one. Often times, if it's a simple problem, like a shattered or stuck lens filter, they will fix that for you there without sending it.
No
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