United States Postal Service

Amy D

Had a package for my business that was already 2 days late, then on Saturday I was notified that they attempted to deliver package, but that was a lie.The mail lady never came. She later admitted that they didn't even try to deliver my package even though our business is open every Saturday.

Laura Becker

I made a complaint to the usps main number and was told I was going to get a call back 2-3 business days. It has been 4 days and they pulled the SAME stunt last night. They can't make the cut off time so they say that my package is undeliverable. They are trying to blame me for the fact they were going to be late on my package. I am still trying to get information about where my second "Undeliverable" package is located. Still waiting on my hone call back from the manager!!! This is why I have requested anyone that I deal with as far as mail send my packages through a different carrier.

Lisette Federico

Too often, we receive mail meant for other addresses. Some has contained very important documents, which I've had to bring to neighbors. What is scary is that strangers may be getting our mail and we may not be receiving it. Wish mail carriers paid more attention to the addresses. Also, mail to be picked up has sat there for 2 weekdays before being retrieved by the mail carrier. It'd be nice to have a more RELIABLE postal service. ( Carriers are always nice, which is why there a 3 stars instead of 1)

alexis miano

I had multiple packages sent back to the carrier listed as wrong adress , called the 1800 number for usps , the woman said it was missing an apartment number which didn't make sense because all packages were with acounts I've had with separate companies with the same adress for years. The woman told me that my package would be re-sent monday. To make sure i called the number listed on this page spoke with a man named Shannon he said he had the package and the adress was on it and that he would send it to the finance center for me to pick it up. I went to the finance center the woman didn't have the package so she called shanon he told her that he would have it sent to my apartment. I overheard a woman in line having the exact same issue so i casually interrupted only to find she was in the same complex as me . The package never arrived, it's safe to say something suspicious is happening at this establishment and no one has given me any "real " answers . You can bet that i will ask around and keep harrasing whoever i can get ahold of to figure out where all these "missing " packages are going. I tried filing a complaint online and it kept saying my email was incorrect even when i tried using the phone option. I called the park manor office their phone rings and doesn't pick up. This last part I'm adding as an update...i called shannon the next day he was apologetic and i appreciated that, and i did in fact have one of the packages finally sent out. This unfortunately still didn't answer the question of what was happening with my other packages or my neighbors so i called a woman who deals with all of usps in new Orleans she was very understanding and told me it was a systematic problem I'm still confused as to how my adress would have changed with in the past 3 years given that ,that was the reason she gave me too along with a possible system error.