Pearl's Place

Christina Mansfield

The first time I went to Pearls I went to get inspiration on colors and bridesmaid dresses. I was followed around the store without asking for help and after I mentioned to them I will come and get someone if I need help. The second experience happened when I showed up with one of my bridesmaids. We were talking as we walked in the store and I didn’t realize the time. When we went in there were 6 people staring at us and one was asked if they could help, I said yes I’m looking for bridesmaids dresses. Their immediate response was we closed at 5, see she is locking the doors behind you. The delivery was so rude it left a bad taste in my mouth. Working in customers service I would have handled it differently by apologizing and suggesting another day or make an appointment. Between both of my experiences and the representatives of pearls place I won’t go back or refer. The saddest part about Eve is that I was referred there.

A. Josweg

This was the first time I went to a bridal shop to shop for a wedding dress. The place was spotless, and the staff couldn't have been nicer. If you have the chance to see Lisa, do it! She was a great help with the mother of the bride's dresses.

Phoebee Wolford

My entourage and I went to Pearl’s on Monday morning to shop around for my wedding dress! Lisa took great care of us and was so personable. She never judged when my best friend and I surely got very loud and giggly. She gave great advice and helped me pick out THE dress for me! Big thank you to everyone there(:

Lauren Carreras

The worst experience I’ve ever had, coming in as a bride with my bridal party. I called weeks in advance and spoke to someone, going down the list of style numbers I had for a specific line of dresses and was informed they had all in stock in sample sizes. I made my appointment online and listed in the comment all of those dresses to be pulled for the appointment. When we got there, we were told to sign in and left standing. Once we finally had to walk and get someone to help us, they did not have the dresses pulled and I had to write them down for someone to assist us. They were able to locate four of the six dresses, and continued to tell me that they did not have them or could not find them. Or maybe, they were just trickling in. I had to sit in the dressing room and help each one of my bridesmaids put on the dresses, because we had no employee help us. They didn’t assist in pinning dresses, nor did they offer to measure any of my bridal party. We literally got up and walked out to leave, and not a single person noticed. During the entire time we waited for the dresses to be pulled, Numerous brides came in as walk-ins requesting their dress be polled so they could show a family member. Everyone was assisted but us. So today, they lost over $1,000 in sales for their lack of preparation and treatment to myself and my bridal party. I will NEVER come back here.