Hi Mike. Please submit for a service request via the link below. Someone will be in touch with you from our service team shortly after you submit your request and would be happy to discuss this issue! Thank you for reaching out. https://paradigmwindows.com/warranty-service-request/
When I opened the window to clean the outside, the window came out of the fixture at the bottom and I cant get it back in. I have lined up the opening but it will not grab when I lower the window into it. Can you help me,. I have 3 paradigm windows that this has happened to.
What is it exactly that needs to be fixed
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