Very unhappy with the quality of the food.after waiting 27 minutes for chicken and biscuits.my whole order was completely wrong.OMG if you only sale chicken you should never run out of it. One very unhappy customer

Ca'Saundra Ballard | Feb 15, 2019 | Category: Chicken restaurant in Fort Worth, Texas

KFC - All questions

Address: 3620 Altamesa Blvd, Fort Worth, TX 76133, USA

Stephen Marquis Jr. | Feb 16, 2019

Actually we are the opposite of bad service. When you have bad service at most places they don't care to apologize, or try to make it up. At KFC we are trained to go out of our way to make all customers happy and to give them a pleasant experience. I will do whatever it takes with my customers to see they get the best service possible and I will reward them as much as I need to to correct problems, make it up to them, and to keep them coming back. That's one of the starting foundations KFC is built on, so when your unhappy, expect the employees in front of you to be trying to fix it. If they are not, then that's when the complaints should come in. The first thing KFC trains us to do is to do anything to keep the customer happy, give the best deal possible to meet customer needs and to give the customer an experience that will keep them coming back. That's the way it's suppose to be.

Roberto DeLuna | Feb 16, 2019

I've had decent service at this location but overall KFC has some of the worse service of any fast food chain.

Glenn Cutinello | Feb 16, 2019

Nothing new sorry to say. Bad service & terrible food.

jamie jefferson | Feb 16, 2019

Poor customer service also

James Ussery | Feb 16, 2019

Indeed, but sometimes things happen. Sorry this happened to you though.

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