Call the phone number on the website it will give you prompts to the operator. They are extremely helpful. They do not answer the phone but they will return your phone call just leave a detailed message. They have called me back within a week of my phone call. Remember everyone there is a volunteer. So things do take a while, but it is free. So keep in mind these people are doing it out of kindness. You have to be a little patient. They have wonderful vets and a wonderful staff. I've been so happy with them. Good luck.
Sorry I never was able to get an appointment to take my animal in but they seem like a great place. I personally would ask to speak to a supervisor.
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Do you offer a payment plan and work with families in urgent need if there companion needs surgery?
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