How can I find out if I am on the list of people who may contact if when I call they won't even take my name or patients name ? Front desk is very rude.

You can't get any information except from the patient themselves or the patient signs a information release form for you to get any sort of information about any patients or even if a specific person is admitted at all. It's actually a privacy right of all individuals seeking mental or physical health services, including drug abuse treatment. The facility is bound to the duty of protecting their patients privacy; they must get release of information form filled for billing insurance for services. It's that strict. You should be happy with that, because it means that the facility takes the rights, safety, and privacy of their patients seriously. The patient is the only one to make the decision on contact with any person out of the facility.

Sure is when I called too