They don't offer free refunds anymore. Now they give you a free ticket for another trip
Not the owner but a previous customer. Basically you just go their website and book for the date.. If the weather is fine, it will all fall on to your own luck. They do offer free return rides within certain period of time if you don't see any whale in the first trip.
What month is best for whale watching in Bar Harbor? Thank you
Their website tells you all you need to know. Start there it'll be really helpful.
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