Yes you do have to have an appointment to be seen quickly....if not you will be standing in a line waiting to be let in
can send you a box right away to collect your iPhone. or .. Make an appointment at an Apple Store or one of our Apple authorized service locations. We’ll try to fix your iPhone during your visit. In more complex cases, we might need to send it to an Apple Repair Center. If we do, your iPhone will be ready for pickup in 3-5 business days.
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