Does anyone know how I can reach michelle Thompson?

Thank you all, I have just had a terrible experience since checking in yesterday.All I wanted was a Jacuzzi room and didn't mind paying the upgrade charge but they just can't make it happen.And she is someone who works in the casino host office

Is this a person who works at the hotel, or a past guest maybe?

Have you tried calling the hotel

Don't know that person.

Don't know who that person is.