Absolutely the worst service ive had in the past 5-10 yrs. Waited 35 min to get seated then 70 min later i still havent received my food. With two toddlers... NO WAY...

Mitten man | Feb 10, 2018 | Category: Hamburger restaurant

Steak 'n Shake - All questions

Address: 4360 Kenowa Ave SW, Grandville, MI 49418, USA

James Boland | Feb 11, 2018

Food was good and fast for the drive through. Cant expect it to be like a fast food joint. The are a restaurant with a fairly large menu. Always busy. Meat is real.

John Gipson | Feb 11, 2018

I think the service has went down hill due to poor ownership management and not enough help..

Rick Otterbein | Feb 11, 2018

The worst one in the GR Area! I recommend going to the one out on SE 28th st. if you want good service.

Melinda Holthus | Feb 11, 2018

I would agree. This steak n shake is horrible.

Kimberly Bartlett | Feb 11, 2019

Then dont tale your toddlers out to eat.

Les M | Feb 11, 2018

I guess I always seem to hit it on the right day, time is always in the dinner hours...but I have not experienced the bad service at this store.

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