Steak 'n Shake

Category: Hamburger restaurant

Address: 4360 Kenowa Ave SW, Grandville, MI 49418, USA

Phone: +16166670744

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Brigit Soler

Jul 8, 2022

Place was clean , fast service, burguers were fresh and a really good taste , French Fries wasn't fully cooked and the onions rings were mushy. Nutella shake was very good it had a good amount of Nutella on it

Julia Hahn

May 17, 2022

The food was decently priced and what I expected from Steak-N-Shake. What I didn't expect was to do all of the work except cooking, for myself, and then be asked for a tip (prior to me knowing I would be doing all of the work. When you walk in, there are about 4 kiosks to place your order (kind of like McDonalds has, but at least McDonalds still has someone who will take your order if you need it). You pay and leave an optional tip. You get a number and then go seat yourself. When your order is ready, someone yells your order number. You go up to the counter, where no one is there to help, and bring your own order back to your table. You eat, and then are expected to bus your own table by emptying the trays/baskets into the trash and putting the trays/baskets to the side. I understand post COVID, things are bound to be different, but if I had known i would be doing all of the work, I would have just stayed home.

Anthony Langone

Mar 7, 2022

It had been so long (years) since I’ve had Steak & Shake, I was really looking forward to our meal. What a disappointment! My wife ordered a chocolate shake, but she was given a vanilla one instead. Both our hamburgers were ordered minus onions, but both had onions on them. Hamburgers were not overly warm, but the fries were almost cold, and needed some salt. This visit won’t stop me from going to Steak & Shake again, but if it was my first visit, I’d never go back.

Virginia Robertson

Jan 27, 2022

I got a reeses peanut butter shake from this location around 5:45pm today 01/23/2022. Cashier Diona had an attitude, supervisor on deck Petter said sorry and that the new shake machine they have either makes the shakes super thick or super …

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Questions & Answers

Absolutely the worst service ive had in the past 5-10 yrs. Waited 35 min to get seated then 70 min later i still havent received my food. With two toddlers... NO WAY...

Mitten man | Feb 10, 2018
James Boland | Feb 11, 2018

Food was good and fast for the drive through. Cant expect it to be like a fast food joint. The are a restaurant with a fairly large menu. Always busy. Meat is real.

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Waited over 10 minutes for a malted in the drivethru, so I left. ENJOY!!!

John Nixon | Jan 19, 2022
Patrick Brickey | Jan 20, 2022

Drivethru just means you get to sit in your car and listen to your own music. It does not mean that your order skips ahead of everyone else's and is produced instantly.

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I’ve ordered from here a few times because it’s the closest one to my house. EVERY time, my order hasn’t been wrong. I do not recommend this location. I’ll drive further just for the better service.

Tiara Geemes | Feb 10, 2020
David Runyon | Feb 11, 2020

Not a question Tiara. Also you said you EVERY time your order is right. Is that true? (Thats a question)

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