Unfortunately there is no way of knowing. They send the TV'S out to be repaired, they do not repair them at Best Buy. Next time use Starlight TV Repair, they are fast they do give you an estimate first , and they are reasonably priced. Not to mention when they repair your TV they give you a warranty on it as well, can't beat that! Good luck getting your TV any time soon. Sorry about that!
Yea it's gone
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