Moda Health

Tatiana Umana

Not helpful at all called customer service and tried to reinstate two accounts I made online I had information on both account for me and my husband I was making the monthly payments I submitted to everything they needed and I had full access to the accounts and refused and would not help me out in anyway never sent me a single letter that my accounts were closing

Jessica Mahlum

Customer service is hit or miss. Today it was a large miss. I'm not sure what people don't understand about customer service and how to provide it correctly. It's pretty simple: be kind and answer questions to the best of your knowledge. If you can't do so, find someone who can.

Einie Whacker

My wife has cancer. WE had Moda through ACA (Obamacare). I cannot say enough good things about this company and their staff. Through nearly $1m dollars of surgery, radiation, immunotherapy and so much more , there was never and argument about payment, co-pays or necessity. I would give them 10 stars if possible. Those who have read some of my other reviews know I can be hard to please. Thank you Moda!

JENNI GOLDSTEIN

I have a had a horrible time with this insurance company and find their customer service a perfect example of what is broken in this country's health care system (they use the method of wearing people out so they will just end up paying). I was quoted that my co-pay would be half of what they are charging me. For months I've tried to have them investigate the initial call (and Marketplace plan that I signed up for) I had that quoted me this, and for months they've strung me along, telling me they will call me back in two business days. No one ever calls me back. I do my due diligence upon receiving a new health care plan, but apparently that wasn't enough with this criminal company that cares much more about profit than people. I particularly found a supervisor Greg to be sarcastic & dismissive in his customer service. I will never, ever use MODA again for my health care insurance. Zero stars.