The Dunhill Hotel

Verified Hotel Guest

Positive: All of the staff were excellent - from the bartender to front desk and restaurant wait staff. I thoroughly enjoyed my stay and they went out of their way to accommodate my needs. Negative: Stairs - it would be nice if these could be changed somehow. My husband could never stay here with me.

William Hanes

The staffing is clearly an issue here. I found a used condom on the floor beside the curtains, not even completely hidden by the curtain. There was also a spot of blood on the bathroom floor.the phone was also sticky, and had obviously not been cleaned. When I checked in, there was no one at the counter and I had to wait almost 10 minutes before someone came. There was also no staff on several occasions when I attempted to call or speak with someone in person. Physically, the hotel is beautiful, and the small rooms were nice enough. The chairs were pretty uncomfortable, so bought for design only. Obviously they need new management to revamp the operations, and this could be a nice place.

Jo Gaojian

This is one of the best hotels I have stayed in. It's right in the middle of Charlotte's downtown and walking distance from highly rated restaurants and fun things to do like the science museum. In the room we had the view was fantastic. You have to pay for parking but we didn't need to drive most places because the location is so walkable. Everyone we interacted with was very nice and accommodating. You can tell that the staff are proud of the hotel. At night they had cookies out and you can enjoy some very good free tea and coffee any time. The rooms are amazing. I stayed with my husband in the Premier Room, which has one queen bed. The furniture was in good condition, very classy but not old. There are charging outlets for different types of devices. The TV was very nice and had a good sound system. A few times I felt like I could hear my neighbors a little bit it wasn't bad. Also I love the shower. It had a horizontal showerhead thing so you could get two sources at once. Water pressure was great. So yeah we loved it! Hope we can stay again some day.

Danielle Sydnor

Clean spacious rooms. Seems to be well kept! I enjoyed the aroma when entering the room. It was expected and just made it that much more special. Excellent customer service. The bar in the lobby is great and inexpensive. Grab a drink on your way in and out 🙌🏾