Home2 Suites by Hilton Columbus Airport East Broad

james harper

Good hotel and location. Just had some of the same inconsiderate guest most hotels have. Yelling, slamming doors, and the oh so popular stomping while they walk. They get 3 stars because they wouldn't refund my money for the third week after already being there 2. That alone will keep me from using this hotel again. Other home2suites have refunded when I had to leave earlier than expected.

Dorena Card

This hotel had a great free breakfast and the woman working the evening shift desk was super friendly. But the cleanliness of this hotel for us was not that great. Our room had condiments left over in the fridge the fridge was not very clean. When we got to the bedroom there was something on the headboard like someone opened pop and sprayed the headboard. The night stand had a ring on it that I had to wipe . Our whole room could have been cleaned way better my husband and I spent an hour wiping down everything with wipes and Lysol. My feet were black from the floor not being clean. One of the elevators smelled and where they tried to clean the elevator it had smear marks . If you want a parking spot up front it is very limited.

Ranell Prioleau

The hotel is nice however they have bed bugs. I am not one to do a review but the way the hotel handled it was unacceptable. I woke up to something crawling on my pillow at almost 5am, so I was able to capture it and I proceed to the bathroom with bug in my hand. Get to the bathroom kill it and a lot of blood is on the tissue. I get my phone to do a Google search on what kind of big is this and it came back as a bed bug. This was new to me because I have never seen one before. So I call the front desk to notify them of what just happened. He told me to call back around 7am when the manager gets in. (He did try to find me another room but they were booked) no problem I just sat in the chair at the desk until later. So I proceed to the desk later that morning when the manager arrives and I say "Good morning , I wanted to just report that there are bed bugs in room I am in" he proceeds to tell me "No they are not we check all of our mattresses and flip them over" 🤔😡 So now you are calling me a lair? At this point I was over it because I only came to be courtesy to let you know what I found at your hotel. So now you want to say I am a lair that is a problem to me because I have no reason to lie. I am a Diamond member and I always stay at Hilton hotels. So I proceed to show him the picture of the bug and now he says oh maybe it is a one but we check all of our begs. Not once did he apologize for calling me a lair. So now I have red welts on my face and arm that itch like crazy. So if you stay be safe and careful!

Louis Rogerson

Quiet rooms. Excellent room darkening shade. Lots of space. Loved the breakfast options. Only downside? Advertised airport shuttle is not yet running. Had to spend $45 for a 10 minute Uber to airport.