Quality Inn & Suites

Category: Hotel in Kansas City, Missouri

Address: 1051 N Cambridge Ave, Kansas City, MO 64120, USA

Phone: +18164837900

Reviews

Emma Winters

Jun 26, 2022

We were initially suppose to stay at a different hotel but had a terrible experience, and this was really the only hotel in the area that was available that same night. Front desk guys were very friendly and helpful. Room was nice and clean. We were very pleased with our room. The only thing is the fridge had leaked on the floor which was very minor compared to the what we experienced in the 10 minutes we were at the other hotel!

Nataliya Hudkova

May 15, 2022

Cute place to stay. There is a small swimming pool and gym, but not only open, depends on the season. Not far from the airport. Any questions better ask by call at Customer service. There are nice greens around the hotel. That's why there is amazing smell of flowers and greens 🌺🌺🌺 outside πŸ‘

King Quinzee

Jan 29, 2022

To whom it may concern, Our stay here has been completely unpleasant. The water pressure in the toilet was so low, that nothing would go down. There was no plunger available in our room and the front desk could not provide one either. There were not even towels at the front desk, so the gentleman had to go to another room and get towels . By that time there was water all over the floor and I had to take it upon myself to turn the water off to the toilet. The front desk attendant said he could not do anything until the following morning, so we had to use the lobby bathroom. We paid for a room where going to the bathroom should not have been an issue, we were not offered any reductions to our rate for the issue. When the next shift arrived, he allowed the maintenance man to enter our room without a mask. We had to ask twice for the gentleman to put a mask on. The other man accompanying him was very rude to us, as if the toilet situation was our fault. All the maintenance man did was use a plunger but the toilet continued to back up because of a water pressure issue. The hotel's change machine is broken and the front desk claims they did not have change or bills they could give us to use the laundry facility. We had to use the Vending machine to get change. When we washed clothes, the water in the machines come out black and they also leave a foul odor.

nick secker

Jan 26, 2022

The hotel lost my reservation through booking.com I came a day early and I reserved the room for even another extra night . I get to the hotel and upon waking up there was no free hot breakfast or meal part (part of what I expect from any hotel) definitely when they claim to feed you a free hot breakfast. The desk Clark was very rude to me he refused to do his job and assist me in getting my issues fixed I had to raise a big scene to make him do his job even . My room condition was unexceptable too. There is a huge crack in my bathroom sink the bathtub was filthy and my room smelled very odd my bed is broke down and sunk in too. Definitely will not be staying with choice hotel name brand anymore if this is how a customer is treated . I travel tons and needles to say I regret spending my hard earned money at this hotel for 3 nights if I would have known how bad my experience would have been I would of rented at a hotel chain I’m more familiar with. Please avoid this hotel at all coasts

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Questions & Answers

Nasty place I ended up not getting no sleep due to bed bugs. Also ended up with headlice. When I ended up telling them they seemed. To not even have a care I. The world about the situation. Very disappointed

Courtney Baby | May 16, 2020
Curtisde Jew | May 17, 2020

They don't care, when I went a few weeks ago smelled like nothing but mold

Do they do extended stay? I'm trying to get out of a toxic relationship...

Paul Williams | Oct 18, 2020
Lawrence Leek | Oct 19, 2020

Yes

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Is there a walmart near by

Tara Fieldgrove | May 17, 2019
Jules Krimm | May 18, 2019

No.

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