Quality Inn & Suites

David Dehne Jr

Price was $100 more than was advertised on the website and it was one of the trashiest dumps I've ever stayed in!!! The patches patches had been patched, carpet was worn & fraying, short on bathroom amenities, and we saw cockroaches crawling on the wall! The bed was comfortable and the air in the room smelled okay but the air in the hall and common areas smelled musty and stunk, I suspect mold because it kicked up my allergies and asthma! The breakfast provided was edible but mediocre. If this place on Lafayette Rd in Indianapolis is representative of "Quality Inn and Suites" I could never in good conscience EVER recommend them to anyone!!

Shiki Dixi (shikidixi)

I mean I can't really complain, this place was dirt cheap! Very convenient location right next to the highway, but very inconvenient exit next to but not part of a traffic light intersection. Fridge didn't work, shower was always cold, fitness center was closed, complimentary breakfast was closed. But again. You get what you pay for!

Anonymous

Shady location, Shady hotel, outdated, and dirty. Basic cable which was only 3 channels. Shower had hair and used bar of soap. Toilet rock and rattled. Mold in bathroom. Room were dirty. People arguing in hallway. Thin walls. Heard babies crying all night.

Thomas Banneck

We arrived at 9:30 pm after driving for 7 hours. We were sore and I could feel the road moving under my feet still. Getting checked into the room we had reserved 3 weeks prior was one of two things we wanted at that moment; the other being dinner because we had already waited to long to feed my diabetic wife. We entered the lobby doors and stood infront of the front desk We expected to be greated by a warm friendlly face who was awaiting our late arrival as we had called hours earlier to let them know we would be late. That was not what greeted us. No. What greated us was a sign informing us they were assisstibg another guest. It went on to tell us to just leave the keys on the counter. Not particularly helpful. No adivice how to get checked in by the employee absent front desk. We tried calling thinking that surely.they took a cordless phone with them...but we just heard it ring unattended behind their sign. For about 20 minutes we waited. Sore, hungry, needing to use a restroom. Wen the young lady finally emerged, she walked down the hall towards the front desk. She neither acknowledged our existence nor did she appologize for the wait. She entered a door with a hand writted sign on it that said "WARNING if you are behind the front desk you best be front desk staff." Finally the young lady arrived at her post behind the front desk. She wore a plain white tank top that clearly showed a large white gauze bandage taped to her just under her right shoulder. There appeared be a bulge in the dressibg that looked like a drainage tube under the gauze. Silent I approached her in much the same way one would approach any mythical being. She also did not speak and finally looked at me square in the eyes, Still silent, and gave me an exaggerated shrug and eye roll that clearly asked the annoyed question of what the Hell do you want and why are you disturbing me. She eventually got us checked in and gave us keys. Because of the delay everything hsd closed. Getting food took even longer now. We arrived back to the hotel and entered our room. The king sized bed was cornered in the far side of the room surrounded by mirrors. The floor had a stickiness and a squeak under my shoes that dared me to ask why. I didn't. All cable channels were out, a condition I expected due to yet another hand written sign at the front desk that unappologetically informed me this paricular feature would not be avaliable despite being listed on their website and us having paid for it. The whirlpool tub nested in the wall surrounded by mirrors scareaming in concert with the bed 'welcome to the 70's", had a waxy yet sticky sheen to it that did not proclsim clean to me. The control knob on the wall was broken. No matter, after the long delay we did not have time to mess with a two person tub and figured it would likely run out of hot water and prevent a shower anyway. So we each showered. The shower door was off alignment and would not shut. The shower itself made Superman's phone booth spacious. You literally had to get out, turn around. And reenter half way through. Back at the bed there were no electrical outlets on either side of the bed for phone chargers or either of our CPAPs. The next morning we woke. Packed. Not being daring enough to expierence the full breakfast that came with the room, we departed happy to be leaving. When I left I gave my contact information to the front desk for the manager to call me. In a final slap to the face as if Chris Rock had just insulted Will Smith's wife..the manager never called. I was not surprised.