Nordstrom Rack

Lisa Jacobsen

The return lines are always through the roof. The last time I went, there were 12 people in line and the guys at the front are carefully hanging up and tagging each item. This is what takes so long. One person had a huge bag of stuff and the guy was working on her return for at least 25 min. Maybe have someone else come and do that? It took 40 min for me to make a return for one item. The check out line was much shorter and they had double the people working it.

Amyyy F

When you hit this store at the right time you can find the best bargains, I love all there dresses!!

Mehdi Behamin

I'm adding the response to Nordstrom's comment who commented privately on this email and asked for my contacts info : on the same day I called and spoke with your support and gave my details with contact info. She confirmed my details and said the same thing that you take it seriously. That was 2 months a go and if you did take it seriously , at least you should have had my details. As it is said: actions speak louder than words. Now please read the original review: I was faced with descriminatiry behaviour by this store's employees and I strongly believe it was becaus of racism. When I asked a question about available sizes , one of the employees (who was walking between the isles ) told me to use the room left hand side of the shop and ask if there are other sizes available. I followed the given instructions and took two of the shoes I was interested to ask if they have the size I was looking for. I asked a lady in there and she started helping me until a second (racist ) employee stormed from my behind and told her to do her job and don't talk to me. Then she started answering all other customers with the identical or similar questions (if there are other sizes in their inventory ) . After I waited few minutes I told her why you don't help me and she said go and look for yourself . Apparently they only help white people and I wasnt white enough. So I complained to the manager and after wasting my time she only told me that she is happy to force her employee to apologize. But I refused to accept and requested an official response from store . So she suddenly turn back and went back inside the store like my skin is brown and I'm not worth it. So I called rack customer support and explained the situation. The lady behind the phone started showing that she cares but after explaining the while story I noticed she she was mocking me . Anyway it's been 2 months since my call and I'm still waiting for the response. Unfinished descrimination against brown people never been recognised and took seriously . P.s: I spoke with my friends and apparently since it is illegal to have a sign that says do not enter if your skin is brown ( similar to few decades ago where it was legal to do so ) , some shops show bad service and bad attitude intentionally to toward people of color so they don't use their shop again. I'm not sure if this is true about this shop or generally as I don't have any proof. But that was the advised I got and I thought it is something interesting to add. I hope this is not the reason .

Alex Budchanin

Good selection of kids shoes for affordable price. We buy Nike and Crocks shoes for our kids in Nordstrom Rack and they like them .