Titus-Will Chevrolet

We follow all state and local requirements including, but not limited to: sanitizer and handwashing are available for staff and visitors, masks are available should you forget yours, ample spacing for distancing, and plexiglass dividers where distancing is difficult. If you have concerns, please reach out prior to your visit so we can answer and/or accomodate your needs. We also offer remote purchase options. #HealthyWashington

Check out tituswillchevrolet.com and “request information” about the closest match to what you’re looking for. We’ll keep an eye out for you!

2 parts: 1- We are usually VERY close when we estimate fees charged by the state; sometimes we are too low and sometimes we’re too high. 2- If you are overcharged for an item, all collected taxes applicable to said (returned) item would be calculated into the refund of said taxable item. Thanks for asking! That’s a new one :)

Yes! Wi-Fi is available in our dealership. Passwords for guest access are available from any member of our staff.

Yes. Dealership customers who are visiting the dealership can plug-in their EV at one of our charging stations.

Please visit https://www.tituswillchevrolet.com/service/scheduler.htm or call 253-539-1000.

Oil change rates (and those for any service) can vary greatly by year, make and model of vehicle. We DO service all makes and models, and an appointment will be required for complex services, even if they are routine. Please contact our service department prior to your visit to verify the anticipated costs for all services, including scheduled maintenance.

We don't currently offer shuttle services due to the COVID-19 pandemic environment. We do not know when and if this will change in the future. We do have comfortable waiting areas, accessible restrooms, and complimentary Wi-Fi. Please verify current transportation options prior to your extended appointment.

Yes. Please schedule an appointment for tire replacement. We DO sell tires, but will need to verify availability prior to your visit.

Oil change service duration (and those for any service) can vary greatly by year, make and model of vehicle. Please contact our service department prior to your visit to verify the anticipated duration of your visit for all services, including scheduled maintenance, and any foreseen alternative transportation needs.

You can start the appraisal process on our website and this can speed up the verification process, which can be completed at our dealership in a few minutes. If we need to put your vehicle on a lift to check for leaks or research repair history this can add to the duration, but your appraiser can anticipate these events prior to your visit if your initial condition report is accurate. If you prefer to do the whole appraisal in-person, please contact any member of our sales team to schedule ahead of your visit.

Yes! You can add your trade-in to your car deal when you start online on our website or when you visit the dealership. Appraisal process is similar for a purchase and a trade-in, and there are some tax benefits to trading in your vehicle. Please check with your salesperson for more details on the benefits of trading-in your current vehicle.

You can start your purchase or lease transaction, even get a trade-in value and research financing options at home. A lot of the paperwork can be completed digitally but we do need to be in-person to get any required wet signatures and deliver the vehicle. Please let your salesperson know how you would like to proceed and they will accomodate to the best of their ability.

If you start your purchase or lease on our website the process can be relatively quick and simple. Estimate 30-minutes, if most details are completed prior to your visit, or you can wait outside and we can bring any paperwork to you. Your comfort is important, as well as the health and safety of our staff so accommodations will be assessed on a case by case basis.

Yes. Look for "Titus-Will Direct" directional elements on any vehicle on our website. It's easy, and concierge staff are ready to help anytime. They can walk you through the entire process so you know what to expect when we deliver your new vehicle to your home or workplace, and some signatures may be required upon delivery, in addition to those completed digitally. Please remember, our delivery area is limited to 25 miles from the dealership and exceptions will be based on staff availability and are at the discretion of our management team.

Yes. Masks or face-covering shields will be required until the mandate is lifted. If you have a medical condition preventing you from covering your face, please ask our team about home services or touch-free options. The health and safety of our staff is a top priority as well as the comfort of all our customers.

Yes! We will deliver a purchased vehicle within 25 miles of our dealership. If you're doing a retail purchase or lease requiring a wet signature (in addition to digital form completion) we will let you know prior to your delivery appointment. Please verify all details prior to scheduling your delivery.

We wipe touched areas after routine service appointments.

Yes they can fix that

Check your flasher relays there's 2 of them

Not quite sure what this is. We sell commercial vehicles with lifts, trucks with boxes that have doors that roll up and some with barn doors, cargo vans, chassis cabs, trucks with customized tool storage in the bed, and just about every combination therein. Chat on our website if you would like to clarify, and we'll endeavour to assist expeditiously.

This Titus Will service department is GARBAGE! I brought my 4 year old car in with a blown head gasket and bad water pump. That was covered by the warranty. I asked them to do the 75,000 mile service at the same time. They had my car for 10 days and I didn’t get a rental until the 6th day. They proceeded to tell me the service was done but the paperwork proved it wasn’t. Had to come back in and, after being told by the manager that I would be in and out within an hour and half, I am now being told they will have my car until the end of the day. Do NOT bring your car here unless you have all day to sit around and don’t mind being lied to about work performed.