Address: 906 Union St, Brooklyn, NY 11215, USA
Phone: +17186366302
Sunday: 10AM–2PM
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: 9AM–1PM
Stephen Kalin
I will never rent from Hertz again. Upon arrival, there were 10 people waiting for their cars - some for over two hours. I put my name on a waiting list but they had no idea how long it would take. I got a call more than three hours later that the car was available. When I returned, I asked for a discount to compensate for the lost time which ruined my plans for the day, I was offered a bigger car with poorer gas mileage - no thanks! I was told to sign up for gold membership to get points as compensation - no thanks! When I finally got the car, it had no gas left, smelled like smoke and hadn’t been disinfected. NO THANKS!
Shia E
I would make this a 0 star if I could. I booked a 7 seater SUV a month in advance. I planned a trip with my family. The rental left me a voice mail that they don't have the vehicle available, I could cancel my reservation as a courtesy. WHAT? I called Hertz, I spoke some people that don't speak English, was on the phone for an hour and there was nothing they would do to accommodate. HORRIBLE SERVICE. DO NOT RENT FROM HERTZ. YOU WILL REGRET.
BrooklynBorn 83
Bait and switch! I reserved a "Luxury" SUV and received a busted mini van! I had no choice but to take it because I needed a vehicle that seated 7 passengers. The customer service is absolutely horrible. Employees are rude. No indoor waiting area so I was outside in the rain when I picked up the car. Hertz should do themselves a favor and close this location if they care about their reputation. I would never rent from Hertz again.
Christian Shackton
Made a mistake in charges but they fixed it quickly. Never had any other issues here - usually a few minutes to wait in a manageable line, but cars have always been ready and clean. Nice manager/staff
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Yes
Their schedule seems to be correct from my experience.
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