Residence Inn by Marriott Charlotte SouthPark

Ann Chamberlin

Had to change my room door wouldn't open screw was falling out. Changed to a different room see pictures looks like someone kicked in the door. Also handle broke off the bathroom door. "Breakfast" was limited and was not good. Do better.

alisa denson

Hotel desk is very welcoming unfortunately dont be placed in room 316 pest control needed it when arrived there was a bug in the bed noticed front desk and switched to another room upon check out my children have bites all over them marriot has been notified and feedback form has been sent no combination from the hotel the urgent care has given me result of flee bites there are lots of animals on this property. Breakfast could be better they have signs up stating be mindful of servings but hardly any breakfast given no one has contacted me back with my concern of my children flee bites

Shana Fox

The room was huge, but the couch had a stain, the bathroom needed updating bad, the door handle was hard to open and we struggled to get into our room, no coffee maker in our room but lots of coffee pods, the staff was friendly and the lobby was nice. I'm glad they had free parking and the location was convenient. Breakfast was okay not the worst I've had at a hotel. This hotel needs lots of updating though. No fans in the bathroom and the shower had cracks in the tile.

Kim C

The room was very clean and spacious, however, it would be great if they installed USB ports to cater more to their guests that travel for business. Also, the dishwasher had stale, smelly, pink water in it, that seemed to not have been checked in a while. Also, we did not get clean linen, until the day before we left and we had already been there for 4 days. The service was just ok, thus the reason for 3 stars. Overall, the experience was a good one.