Chili's Grill & Bar

Tom Callahan

Just tried having dinner at this Chili’s we’re more than 50% of the tables were vacants. A gentleman who was carrying a trailer of empty dishes came and greeted us at the door and told us that it would be a half hour wait to be seated. He said we had the choice we could either stay and wait or leave, so we chose to leave. This is the most asinine thing that I have ever heard and the franchise owner and chilies corporate should be absolutely upset with this type of response. Totally unacceptable, will never recommend this location to anybody.

Errik Reid

My experience should be the same whether it’s takeout or dine in. I asked for two honey mustards, I get ranch, I ask for plastic wear and napkins I get none. And please help me understand how spinach dip is “supposed to served cold?” If I could post a zero review I would. The complacency of your take out staff and their concern with their own conversation and not my satisfaction as a customer was disappointing. Will not be back but you don’t care.Not to mention if you offer curbside bring my food out on time! I shouldn’t have to go inside only receive cold food. And when I asked how long my food had been sitting I was told not long. Don’t lie to my face.

Susan Crawford

The last three times I've been to this location, it was a horrible experience. First of the three was a take out order and every bit of the order was wrong. The second and third times were on site and the servers were incredibly rude! The third time was tonight and we actually walked out even prior to placing an order! The male server was rude, barely spoke, acted like he hated being there and after enduring that from the previous female server the time before, we chose not to deal with it again and took our business to another restaurant. I won't be back. There are plenty of other awesome restaurants in Southwest Durham to frequent that actually appreciate their customers. Choose somewhere else.

Pax Green

I’m not the one to write a bad review (esp for something like Chilis) but we waited for 3 hours yesterday to only get water (which I basically had to beg for). I understand that it was a busy Saturday night— but this was is just ridiculous. I’ve never had to just walk out of a restaurant until last night. We got there at 7 and walked out at 9, hangry and disappointed. It seemed like our waitress was actively avoiding us because she was just too stressed out. In the several hours we were there she only came to our table once. I don’t wanna put all the blame on her because we were not the only ones who waited for hours for no service… but at least the other tables managed to get drinks.