Lowe's Home Improvement

Category: Home improvement store in Concord, North Carolina

Address: 940 Concord Pkwy N, Concord, NC 28027, USA

Phone: +17047209000

Opening hours

Sunday: 8AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Gina Johnson

Jul 25, 2022

Worst customer experience ever. Called about placing a large order and was told no one is able to staff the Lowe's pro desk on Mondays. Do not bother to shop here. Lady on the phone hung up on me. Take your business elsewhere.

Angela M

Jun 7, 2022

Great floor plan in this location. Every aisle is clean and clear to shop as you please. Very helpful associates who help you above and beyond. Will definitely be shopping here more often as I go about my DIY projects or if I just want some new plants.

Ryan Mcleod

May 22, 2022

if I could give 0 stars I would. Manager was beyond Rude one of the employees cut me the wrong wire I had asked for 2 gauge i was given 2/0 partially my fault as well for not double checking but they don't except cut wire as a return and I understand the store policy. but I have always shopped there all the time its been great so I figured maybe they would do me a solid and not even give me a full refund just let me get the proper wire. first of all she wouldn't even come out of the back room just made the helpful girl just tell me nothing they could do store policy. Figured she would at least come out to be nice and hear what happened. instead no she made me sit out there only finally to come out and with sorry cant do anything store policy you should have double checked. she was just rude could care less to lose my business after I said this will make me not want to come her anymore she didn't seem to care. cause Lowes would really have missed the 60 dollars to let me exchange the wire. oh well lessons learned I will not give this store another dime of my money. I was aware of the store policy but felt like to be rude there was no need for it and something small like that customer service goes a long way. never again ill drive the extra 15 min to Home Depot!

L

Mar 6, 2022

The lady working the paint counter was rude and not at all helpful. She said yuck to the paint brushes I was buying and didn't offer a better brand. She also wasn't helpful in explaining what paint was better for the project I was working on. I will definitely go to a different store next time.

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Questions & Answers

Why are their installation services and customer services so un organized and not satisfactory? Paid out $7,000 plus on some new flooring and have had problems getting things fixed that were installed incorrectly!! Very unhappy!!😒😣

kym mccoy | May 10, 2018
Jeremy Post | May 11, 2018

This may be phrased as a question, but it's really just a negative review based upon an unsatisfactory experience. Perhaps you should post a review as I don't believe this is the proper medium for you to get help with your problem.

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Romeo 30 Led lights

William Ferriss | May 10, 2019
Chad Harp | May 11, 2019

Give them a call!

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Do you have the Reese Tow Hitch 7022400 in stock? If so how much is it?

Mark McInnis | May 10, 2019
Sidney Rodriguez | May 11, 2019

You should call them to get an answer to this question.

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