Heritage Family Medicine

Category: Family practice physician in Olympia, Washington

Address: 4001 Harrison Ave NW, Olympia, WA 98502, USA

Phone: +13607042362

Opening hours

Sunday: Closed

Monday: 8:30AM–12PM

Tuesday: 8:30AM–12PM

Wednesday: 8:30AM–12PM

Thursday: 8:30AM–12PM

Friday: 8:30AM–12PM

Saturday: Closed

Reviews

Schuyler Summers

Jun 26, 2022

Update: They have recently let patients know that they are closing down in a few months. I've been going to Heritage for about two and a half years now. Overall they are pretty great, they offer appointments after 5 PM on some days and whenever I or my wife have been sick we can normally get in to be seen either that day or the next. The staff is friendly and the doctors are personable, upfront, and honest. They are people and have personalities and because of that some people online may give negative reviews but like I said, they are pretty up front and what you see is what you get. I recently posted a grumpy two star review here about how I have no way of contacting them after hours and that their messing system/online appointment scheduling system was down. I was really surprised when about an hour later I got a call from them apologizing and asking how they could make it better!

Alexandra Cagle

May 17, 2022

Dr. Percy and office staff are the most amazing, caring, hands on, and effective health care facility I have ever encountered, and there's been quite a few. Dr. Percy is so relatable, and treats me as a person, not just another patient number. Lisa at the front desk is always fast and professional. I always get in with a breeze, waiting a maximum of 10 mins? The lady that takes the heart pressure rate & weight upon entry to the back is so kind, and makes me feel comfortable. All the staff members are very well presented both on the outside though their appearance, and on the inside for their genuine care. This practice literally changed my life, and returned it to its natural state of happiness and feelings of being content. Thank you so much, I recommend getting in if possible! They're so good they may have a wait list.

Joni Cowan

Apr 10, 2022

I've been going to HFM for years now. Started with Dr Faiola but I've seen Sam (she was great) and Betsy (very good as well) but Percy is absolutely hands- down the BEST!! He saved me from possibly being paralyzed by recognizing my condition immediately. I can honestly say I can tell this man anything and have. I've never had a Dr that I have been so raw and honest with in my life. He is empathetic, kind and listens to me and my family. I am always able to get ahold of him and he patiently answers my questions. Jamie and Tori in the back are amazing and Lisa is always busy, but pleasant. I would and do recommend HFM to everyone.

Delight

Sep 11, 2021

My family and I have been going to this office for about 10 years. They can usually always get you in within a day which is great! Whitney is absolutely awesome!! She is the kindest person. All the doctors are good, i usually see Betsy or Samantha. Depends on whos available. But there all great.

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Questions & Answers

Do they take Humana

Gene Miller | Aug 14, 2022
Lynn G | Aug 15, 2022

I believe they do. But a quick phone call to them to find out for sure will be your best bet. Between 12-1 they are gone to lunch. Tuesday and Thursday they are there until 8pm. If you get a recording during regular office hours hang up and call back. That only happens when they get a little busy but keep trying. That doesn't happen very often.

Do they take Medicare?

cathy smith | Aug 14, 2022
Vairakkumar SVS | Aug 15, 2022

I think so

What insurance do they take

Gene Miller | Aug 14, 2022
Lynn G | Aug 15, 2022

Several different ones. Easier to answer if i knew what insurance you have

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