Xfinity Store by Comcast

Category: Internet service provider

Address: 5614 176th St E Suite B106, Puyallup, WA 98375, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Captain Jack

Aug 9, 2022

Great place Todo business. Nice workers with great knowledge if you have questions. Great deals for all budgets. Go inside and view what they have for you. I'm sure you will be happy with a great deal they can find for you . Plenty of parking. Waiting time is minimally short on a buisy day. We have been a customer for over 10 years and are still very happy. Thank you Comcast. You are another who Makes America Great Again!!!!

Cheryl Watts

Jul 20, 2022

This review is for the xfinity home security service. There are several hidden charges as always with crimecast. The first was a $10/mth fee to record video on up to 6 cameras. After that fee goes up. Not much good if you can't record. The 2nd hidden fee was a $25/mth totalling $600 for installation and equipment. The installation took all of 15 minutes and I wasn't given an option to install myself. This charge consisted of 10 window sensors, 2 cameras, 1 motion sensor. Well he only mounted 1 outside camera and did it so well we get to see the eaves of the house in half the frame. The window sensors are merely stick on. And the sticky tape is also inadequate. We've had several false alarms due to them falling off windows this summer. That in itself is another cost. We've been a loyal Comcast customer here for 20 years and when I spoke to them about the ridiculous fees I was left on hold for 45 min with no one coming back to me after staying "she'd check on it". Unfortunately, I'm outside my 30 day cancelation window or it would be gone asap. Will definitely not be renewing their service.

Logan Schmick

Jul 11, 2022

Went in with some problems and Devon (I think was his name) helped me out big time! Great service really makes a difference.

Billy Wray

Jun 11, 2022

The store got everything on my account squared away right away! However, trying to use the Xfinity Assistant online was quite a nightmare. What I needed to do on my account was not available online. Had to travel about 20 miles to have the store handle it. Could not even reach the store on the phone.

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Questions & Answers

What’s the direct number to xfinity in Puyallup (Not the 1-800 number )

leila springs | Aug 13, 2022
Shirlee Rende | Aug 14, 2022

What is phone to Puyallup store

What's the number to call to talk to an actual person?

Lily King | Aug 13, 2022
Shib Rather | Aug 14, 2022

If you look under the pictures I posted a business card with a number that should get you to a live person

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Can I pay my bill here?

Sandra Faulkner | Aug 13, 2022
Jennifer Bambaloff | Aug 14, 2022

Yes you can

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Can I return equipment here?

David Goff | Aug 13, 2022
Cameron D'Neaux | Aug 14, 2022

I have returned equipment to Comcast Xfinity stores in Auburn and the east side, so I'd imagine there wouldn't be any issue at this location, too.

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I am needing an email address. Does Xfinity have one? I am a new Xfinity customer and I need one for study purposes.

Estella Murphy | Aug 13, 2022
Bill Carroll | Aug 14, 2022

Yes but if you connect to your phone or other devices it does not update. I.E. if you delete off phone it doesn't delete off web. And vice versa... very annoying I use outlook cause it also has sweep feature which is awesome for spam.

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What time does your store close today with it being a holiday?

Ann Blas | Aug 13, 2022
Jason L | Aug 14, 2022

Regular time that i know of

Can I pick up my equipment without a appointment?

Tristan Holloway | Aug 14, 2022
Veronica McLeod | Aug 15, 2022

You sign in at the front counter and before you know it someone calling your name to help you.

Does anyone have a phone number? Even a 1 800 number?

hiltongrl1 | Aug 14, 2022
Anthony Bemrose | Aug 15, 2022

There is no phone number that gets to the store, but you can dial 1-800-XFINITY for assistance.

How do you make a appointment

Lisa Jobe | Aug 14, 2022
courtney Sallander | Aug 15, 2022

Or just call 1800 xfinity and save your self a trip

Can I return my equipment without a scheduled appointment?

Daniel Robins | Aug 14, 2022
elona Swetman | Aug 15, 2022

Yes

Can I pick up the the box for the tv here?

Edu Martinez | Aug 13, 2022
Mary Nix | Aug 14, 2022

Yes

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Where I can turn off my line ??

God bless America Trump 2024 | Aug 13, 2022
Larry Holt | Aug 14, 2022

Don't use them, you will have less problems that way.

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Can I pay my xfinity mobile bill here?

Stephy Noneya | Aug 13, 2022
Angela Mccorkle | Aug 14, 2022

Yes

Trying to report a damaged street box but can't talk to a real person because I'm not a customer.

Faith Hopper | Aug 13, 2022
M1z Und3rst00d | Aug 14, 2022

Yes, I would either call Comcast customer care or the closest Comcast store to the damaged box. Hope that helps & good luck!

Can I return my car box at this location?

Robert Reed | Aug 13, 2022
Cyreno Gloria | Aug 14, 2022

Yes, if that is an Xfinity property device.

Can i show up 10 min tell close and still be helped passed closing time?

Ashleigh Lamarca | Aug 13, 2022
Vaun's Photography | Aug 14, 2022

Chances are good, I was helped and it was close to that situation for me.

My dad has a remote that i would like to update to the new model. he is elderly and not able to get around much. I am not on his account and I was wondering if I brought it in if I could exchange it for him.

Jill Svendsen | Aug 13, 2022
Angela Jones | Aug 14, 2022

No you have to be on his account but all your Dad has to do is call and add you as someone who is authorized

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Why is the cable box not responding in my home this morning? I live in the Puyallup South Hill area.

Jim Quinn | Aug 13, 2022
TeeHeeHee “Tee” | Aug 14, 2022

Hi Jim, If you have the xfinity app on your phone you can restart it through the app as well. And it tells you if you are under maintenance or if your box just needs a restart. Hope this helps. If not I would call Xfinity.

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Does place have a phone number other then a 1800 automated number

Cody Maxwell | Aug 13, 2022
Douglas Lannom | Aug 14, 2022

Cody-try going to their website and wait through the que, and you get a live person. We have had success every time

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Is xfinity available 16610Littlerock rd sw Rochester wa

Tom Ritchie | Aug 13, 2022
Christine Burgess | Aug 14, 2022

It should and what speed is available.

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Can i exchange equipment at this location. Ie... my cable box?

Cruznmarine | Aug 13, 2022
Josh Dahl | Aug 14, 2022

For sure

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