Embassy Suites by Hilton Kansas City- Plaza

Ryan Kremer

The stay was nice. Kids loved the pool and the atmosphere of the main lobby makes it a nice place to sit and have happy hour drinks. Breakfast is a few notches above the standard continental breakfast at other hotels. The rooms are very dated and in my opinion gives the overall impression of being unclean/run down. It was hard to get past that first impression. Our room advertised sleeping for 6, yet the room did not have enough pillows or blankets for 6. When I asked for more at the front desk, I was told they didn't have anymore. Given that there were unoccupied rooms, I felt that they could have accommodated us by borrowing pillows/ blankets from one of those rooms... instead all I got was "sorry"... Location is great... easy walking distance to Westport (bars/restaurants) and close proximity to the Plaza. I'm sure this place was great in its heyday.... but it's way past it's prime now.

Jessica Wiley

Do not waste your time or money here. It is beyond outdated and overall just filthy. We had 8 nights booked here and had to leave after one. When I say filthy I mean FILTHY. We switched rooms once because of how dirty and the smell of cigarettes only to find the second one just as bad. Damp and stained carpets, holes and stains in couches. Bathroom filthy and tub didn't drain, crumbs and dirt all over the floors, one roll of toilet paper. Freezer completely frozen over. Line for the complimentary drinks has you waiting about 40 min for one drink. Sinks wouldn't drain. No laundry on site like advertised. Only one working ice machine for 12 floors. Trash in all the stairwells. Homeless and sketchy people walking all over at all times of day. I've never in my life seen a hotel this filthy. Wouldn't stay again for free.

Eboney Owens

Tammy & Caitlin at the front desk were fantastic. Always greeted me with a friendly hello & smile. Very nice hotel near grocery store & good food Be sure to let them know you want your room cleaned. It is only cleaned upon request. The free hot breakfast was good and was vast with variety to please all. The young gentlemen serving drinks during happy hour was amazing and super nice! I needed maintenance in my room due to my safe not working properly and maintenance showed up right away friendly and nice. All the staff here are absolutely amazing. Thank you for the pleasant stay.

Alex K-P

The stay exceeded our expectations, and was a great value for our money. The location is great, it's within walking distance of great shopping and dining. We loved it here, will definitely return when we come back through town. My girlfriend was sad to leave, and is still talking about the stay days later. We had one of the king bed suites, and it felt like we had an entire apartment all to ourselves.