Enterprise Rent-A-Car

Juana Mangaoang

UPDATE: if you read the comment from Enterprise, clearly the commenter didn't read my review. We never got a car, but we had to drive nearly 100 miles to be told that the cars we had reserved on the phone DIDN'T ACTUALLY EXIST. SMH... When you call any Enterprise office, you get routed to a central switchboard. The CSR there relies on information on file for inventory at the office you called and will tell you a car is available, even when it isn't. Not sure how you can get through to the actual office, but don't be surprised if you go there and there isn't a car! We drove 30 miles to one office, and they told us they didn't have ANY cars. So we called another office that appeared (online) to have a car. Again, we talked to the central office when we thought we were talking to a rental office. We drove 40 miles in the other direction, only to find they didn't have any cars either. Bottom line, find a way to confirm with the actual rental office that they really have inventory available, before you waste time, gas, and effort.

A. C.

I have to say, this Enterprise has their stuff handled and squared away!! I had a rental from this particular Enterprise while my car was in the shop getting repairs. Picking up the rental and initial check out was easy peasy and fast. Returning the car was, dare I say, even faster! Added bonus points: I was given a ride to the auto body shop after the rental was dropped off so I wouldn’t have to take a bus or ride share. Much appreciated!!

Castiel Chen Zhuang

I rented a car 2 days ago. When I drove away and took off my mask there was a smell of sourness and that smell couldn’t go away. Today when I returned the car and complaint about this, they confirmed that there was indeed smell and refunded a portion of my rental costs. Although it’s a bit unfortunate for me to have to bear the smell for 2 days but I’m impressed by how they manage to handle these kinds of situations and make immediate actions after they confirm these situations.

Christopher Esparza

Recently rented a car here for a Seattle/ Mt. Rainier and had a great experience. The young guys working there were awesome and it took less than 10 minute to pick up the car and drive off same with dropping off the car. Everything was smooth and would definitely will stick to enterprise from now.