SIXT rent a car

Sara Alligood

We paid to have a nice, premium SUV rental in Seattle because we knew we were doing quite a bit of driving. Instead we received a completely beat up car inside and out. It literally had the letters of the brand taped back onto the back of the car with packing tape. Over paid, under delivered by Sixt. Very disappointing.

Awal Mohamed

I've rented from this branch on several occasions, and each time was amazing! Easy and convenient location. Sorania was really helpful throughout the whole rental process. Looking forward to my next rental. Highly recommend.

sarah hatoum

Horrible service! I have been a customer with sixt for the last 6 months and recently wanted to return my vehicle. Don’t bother trying to contact them over the phone unless you want to be put on hold for 30+mins and constantly being transferred as no one knows how to help you, and that’s IF their phone lines are even working. You will get told multiple different answers to the same question. They have zero knowledge on the details of their own service! All they’re good at is printing up your receipt and finding ways to overcharge you. I called in advance to let them know I will be returning my car to exchange it for a cheaper one and was told that it had to be taken care of in person. I went to this location and was told to call them while I was in their office! Everyone at the desk had no idea how to assist me, all they were capable of doing was pointing to their garage of cars. I was even told to email them while I was there. After going back and forth with them about the fact that all I wanted to do was exchange my vehicle for a smaller and less expensive car they automatically charged me the same price for the Toyota 4Runner I just returned and gave me a Nissan Rogue!

Amy Reed

I had a one day rental and showed up and the office was locked and nobody was there. After 20 mins somebody showed up and I got the car. On the way to return the car I got a call to remember to bring the car back by 4:30 when they close. I arrived before 4 and dropped the car Sunday before close. When I looked at the bill they charged me for a two rental and said I returned the car Monday at 4 and ended up charging me a two day rental. I’ve been trying to reach them about the overcharge and can’t reach anyone. I’ve tried 10 times now at least. Just horrible. Totally understaffed.