Avis Car Rental

Leah Rusenko

If you are picking up a car from the 1919 5th Avenue location - show up an hour early AT LEAST. The operation here is so slow - there’s only 1 person at the desk on the busiest weekend of the Seattle summer. No sense of urgency, lots of confusion, and overall a giant headache. They put us in danger of reaching camp sites after dark because of the poor service. Unprofessional and really wish I had rented from another agency.

Weldon Brewer

Multiple attempts by Avis to overcharge. Original contract was for $536.34, and I also received "return record" stating charge was $536.34. More than $1,200 charged on credit card. Amazingly, false document was "created" by Avis showing an agreement that was totally manufactured. Look up Avis on Google regarding its recent history of complaints, including Better Business Bureau issues. I will never, never consider renting from Avis again. I cannot emphasize too much how bad my experience was. Buyer Beware!

KALPESH BHATIA

The front desk person was very rude and she denied us the car because she was not trained well to use the system. She bluntly said they will not provide us the car for the long weekend.

Siddharth Aman Varshney

I had a wonderful experience at the front desk. Unfortunately I was initially unable to locate the car so I ventured into the lower level to see if my rental was present there. A gentleman with a stout build started shouting at me. When I told him I was looking for a rental he kept on raising his voice. He then told me verbatim “Since you can’t hear me and can’t process what I say, let me walk you to the front desk”. I do want to emphasize my experience at front desk was great but this person ruined my morning.