Address: 12312 Bermuda Crossroad Ln, Chester, VA 23831, USA
Phone: +18043189791
Sunday: 11AM–10PM
Monday: 11AM–10PM
Tuesday: 11AM–11PM
Wednesday: 11AM–10PM
Thursday: 11AM–11PM
Friday: 11AM–12AM
Saturday: 11AM–12AM
Kim Grammer
Samantha, my waitress, was wonderful. Unfortunately, the cook staff left unexpectedly and the manager had to cook our food which made us wait a while. I didn't mind, because I was in great company and Samantha kept us informed. The food was great, when it arrived.
Kevin Bacon
I will start with a positive. While eating in at this location, the wait staff is usually very kind and helpful. My family and I really like their staff. Take-out is a slightly different story. While the flavor of their sauces and rubs is outstanding and is what has built the BWW reputation, the lack of consistency at this location does no justice to the brand. I cannot remember a time in which I received my take-out order as ordered. My family tends to place big orders, and without fail, there is usually something (or multiple somethings) missing. While the managers have always been pleasant and accommodating (which is why I bumped the review up to three stars), it cannot offset equally the consistency of mistakes. The last time I ordered, my family and I had to go back because they had apparently forgot to put the buffalo rub on one of my wing orders. It was inconvenient to have to drive back. but when you pay for seasoned wings and get plain ones, you go back. My family and I really like BWW...yet this location needs to really work on it's quality control.
Sharelle Merritt
Lovely staff. One particular host was a wonderful young man. Very pleasant. The hostess was ok but they did tend to be heavy in conversation. Not rude but preoccupied. As I said the young man was the experience with a smile on his face. He deserved the tip I gave him an more I just did not have more cash on me.
Kelsey Corrigan
Tonight’s experience was a pretty great one! Last time me and my boyfriend went to this BWW, we weren’t impressed. The location seemed to really be short staffed and there were maybe 3 tables set up in the family dining area. Tonight we were seated immediately at prime dinner hour and the food was great quality. It did take a bit for us to get our drinks but we realized quickly that there was really only one young waitress on our side, so we understood. She was great! Anything we needed, she was on it for us. We reckon they’d called in some corporate management or something because there were a few gentlemen jumping in and helping when necessary. The music was also a great factor tonight. All together it was just a good vibe tonight and I hope it continues! We will be back!
Thanks! Your review is awaiting moderation.
That particular Wild Wings has had some issues including service over the past few years. My daughter and I used to go there quite a bit. Try the one in Colonial Heights , it's usually busier but I think it's better.
Google Maps is not Buffalo Wild Wings Customer Service. This is a place for customers (or potential customers) to get information about places from other CUSTOMERS -- not from the places themselves. Sometime the establishments do troll here, but not often. Best bet to get a real answer is to contact the place directly.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.