B. Carlson Heating, Air Conditioning & Plumbing

Category: HVAC contractor in Albuquerque, New Mexico

Address: 8625 Paseo Alameda NE, Albuquerque, NM 87113, USA

Phone: +15057926101

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Amy Beveridge

Nov 5, 2022

We continue to be impressed with and appreciative of B. Carlson. They installed our new water heater earlier this year and just installed our new furnace. Mario as well as Christian, Josh, and Alex and his team were professional and nice to deal with. B. Carlson has been so reliable, professional, and knowledgeable! We have also appreciated being able to work with Ben, Ryan, Tony, Greg, and Ashelyn.

Eric Pousard

Oct 31, 2022

Fast, efficient and friendly. Paul showed up on time, did a thorough review of our boiler.

Jose Montoya

Oct 26, 2022

Christian came to my residence and he immidiately saw what the problem was. very efficient also was pleased to be informed about psa maint. plan

Christina Olloway

Oct 26, 2022

Over the weekend my home furnace went out. It was freezing! Today Sean from B.Carlson came out and fixed the issues at hand. My home is comfortable and feeling delightfully warm! So thankful for the courtesy, professionalism and knowledgeable service by Sean. He explained the process of what work was required to get my furnace up and running, I appreciate being explained each step of the way! B. Carlson is the way to go! Great employee Sean! I will continue using this company!!!! Also- over the summer 2018, a few months ago, my swamp cooler died after 17years. I decided to replace the system and purchase a Master Cool system. Best decision! I set up the installation with representatives Mario Martinez. He explained my options for home cooling systems very throughly. Alex and Alejandro installation specialists were also amazing. Very professional and courteous. During the hot summer my children and I, enjoyed the cool air in our home! Thank you so much, all around this company is wonderful! Great employees, quality products and reasonable prices!

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Questions & Answers

What areas do you provide heating, air conditioning, and plumbing service?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 7, 2018
B. Carlson Heating, Air Conditioning & Plumbing | Nov 7, 2018

We proudly service Albuquerque and the surrounding areas of: Corrales, Rio Rancho, Los Ranchos, Alameda, Santa Fe, Los Alamos, Placitas, Bernalillo, Los Lunas, Bosque Farms, Belen, East Mountains, Edgewood, Socorro, Sandia Heights, Tanoan, Four Hills, High Desert, Nob Hill, Ridgecrest, Taylor Ranch, Paaco, Bear Canyon, Cherry Hills, Ladera, North Valley and South Valley, Oxbow, Paradise Hills, Ventana Ranch, West Mesa, Las Companas, Sandia Park, Tijeras, San Pedro Creek, and nearby areas.

Do you install soft water systems, what ones do you recommend and what is approximate costs involved (cost of system and installation)?

Richard Taylor | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

Hi Richard- Yes we do. We recommend Northstar softeners. The price would depend on the model, size and installation. We provide complimentary estimates. If you would like additional information and pricing, please contact our office at 505-883-1379.

What services do you offer?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

We offer a variety of residential and commercial HVAC and plumbing services in Albuquerque and the surrounding areas. We service and repair all types and brands of HVAC and plumbing equipment, and even offer 24/7 emergency repair service. We specialize in replacing water heaters, water softeners, and whole house repipes. We also specialize in system replacements on A/C's, Furnaces, Boilers and thermostats.

Will repairs be made the same day or just a consultation be made during the service call?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

We stock our technician's trucks with equipment for our most common repair work. So, ideally, repairs can be made the same day. If a part needs to be special ordered, we will provide an estimated time frame for when the repair can be completed.

Do you have financing available?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

Yes, we do offer several financing options, depending on your project needs. Please visit our website for details.

Do you charge by the hour or per job?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

We charge by the job. Everything is quoted up-front, and agreed upon before any work begins. That way, if a job ends up taking longer than anticipated, you can rest assured that your price is already agreed-upon and remains the same.

Do you take payment upfront or after the job is complete? Do you require a deposit?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

For equipment replacement, we take 30% down with the balance due upon completion. For repair work, payment is due upon completion.

Can I choose the manufacturer in a new install? What brands do you sell/ install?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

Yes. Our main HVAC brands are Coleman and Bryant, but we can accommodate just about anything. We also sell Fujitsu, Mitsubishi mini-splits, Weil Mclain and Navien boilers, Bradford White water heaters, Navian tankless, Champion, Mastercool and Breezair coolers.

Do you have an annual service agreement? What does it cover? How much does it cost?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

Yes! Our Preferred Service Agreement is a great way to ensure your household systems are running safely and efficiently. Our PSA includes 2 HVAC seasonal tune-ups and safety checks per year, a 31-point plumbing inspection per year, 10% off repairs, a reduced dispatch fee, and preferred scheduling. For more information, please visit our website or give us a call!

Do you charge extra fees for after-hours or weekend service calls?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

To ensure you get the very best service from the very best technicians, we do charge extra for emergency, after-hours and weekend service calls. Our normal business hours are Monday - Friday 8 a.m. - 5 p.m.

Do you provide emergency service?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

Yes, we provide 24/7 emergency services. Please call us anytime, day or night.

Do you do background checks on your technicians? Can I trust the technician in my home or office?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

Your safety is our top priority. We do background checks and drug testing prior to hiring any technicians.

Do you do free estimates? What is the cost of a service call?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

We do free estimates for HVAC equipment replacement, plumbing equipment replacement, and plumbing re-pipe jobs. Generally, service calls are $79 for residential and $99 for commercial.

Are you licensed/insured?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

Both your and our employees' safety is a top priority. We are a fully licensed and insured company. We have a MM98 Mechanical Contractor License New Mexico #33294 and an LP License.

What are you doing about COVID-19? Is it safe to have a technician in my home?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

We at B. Carlson Heating, Cooling & Plumbing are concerned for the health and welfare of our customers and employees as it relates to the outbreak of COVID-19 virus. As such, we are taking precautionary steps towards contamination prevention by utilizing guidelines set forth by the Center for Disease Control and Prevention. For details, please visit our website.

What forms of payment do you accept?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

We accept all major credit cards, including Visa, MasterCard, and American Express. We also accept cash and check. Should you need financing, we do have financing options, too.

What is your turnaround time for service?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

We recognize your schedule is a priority, and we respect that. Service can arrive in as little as 1 hour or may arrive after 1 week. Our availability and turn around time depends on the project and the season. During high-demand seasons, we often work long days to accommodate our clients' needs. We do encourage and help our clients keep up with regular maintenance so that your systems are in top shape before going into a high-demand season. In any case, we will work to accommodate your needs as soon as we reasonably can. To get the best estimate for turn-around time on your particular project, please give us a call. We're happy to help!

How clean do you leave the work area in my home when work is complete?

B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021
B. Carlson Heating, Air Conditioning & Plumbing | Nov 6, 2021

We treat your home like our home. We get a lot of customers commenting on how clean we keep their homes both during the project and when we are complete. We train staff to leave the jobsite CLEANER than when we arrived.

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