Xfinity Store by Comcast

Category: Internet service provider

Address: 3105 Alderwood Mall Blvd Suite Q, Lynnwood, WA 98036, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

AILEEN SENEY

Jul 26, 2022

Made my appointment and waited a little but Christina answered all my questions and helped me find the right and affordable price on my new equipment.

Susan Heimbigner

Jul 12, 2022

Make an appointment people! We got right in and out. We made an appointment Friday evening for a Saturday noon appointment. We were astonished how many people waited a long time to be seen. The service was friendly, he took care of what we needed. There was a bit of upselling attempts, but it wasn't too bad or annoying. No one likes to have to take care of this kind of stuff, but they made it easy and painless.

Ryan Walsh

Jul 10, 2022

I came here to get my phone activated. After 1 hour wait, I was helped by an agent. After another 1.5 hours, they told me they could not help, with no real explanation other than a system issue, and would escalate this to their manager. I was given both the agent and managers business cards, and sent home without a working phone. In the week since, the phone is still not activated, and I have recieved no further communication. I have emailed them (2x) with no response. There is no other way to contact this store.

Lisa Johnson

Jul 6, 2022

Wow what a great experience at the Lynnwood store , we had a great sale woman helping us Alonna. They are lucky to have her working for them really knowledgeable and kind. Thanks again Alonna

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Questions & Answers

How do I call the lynnwood comcast store. .NOT comcast

Anne Williams | Aug 13, 2022
Cheryl Rodriguez | Aug 14, 2022

Help! I need the same info

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Can I just speak to a live person?.All I needed was to transfer my service to another address and all of a sudden they closed and I just spoke to an agent a couple mins b4 that...so I read and cust service sucks!,!

Sina Hodges | Aug 12, 2022
dana maree | Aug 13, 2022

That's what we do.. just have Internet... pay for prime, Netflix and hulu... no commercials

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Why doesn't my local Comcast store have a phone #? Why don't they have any method known to modern commerce for a customer to contact the place of business? No email contact. No text contact. This is why Comcast is probably the most hated and despise

WP S | Aug 12, 2022
Rose M. H. Mitcham | Aug 13, 2022

They do but it best to text or go in.

does the payment machine take cash?

Liz Meyers | Aug 12, 2022
Lysa Marie Jones | Aug 13, 2022

Yes it does! :D

i have a few remotes that dont work. would like to exchange them for working ones. how many can i trun in for others?

Roger Boden | Aug 12, 2022
Jade Gan | Aug 13, 2022

Bring them all in, especially if they're Comcast remotes. I wasn't charged when i exchanged

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do they charge to come out if your wireless internet is slow

Barbara Jones | Aug 12, 2022
Tulkaz | Aug 13, 2022

If your internet is slow, we will cover you! We have technicians available on request! We do have self help options like our awesome apps you can download! Want faster speeds? We have up to Gigabit! Please call for details!

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When is the best time to go to this store?

Kristi Freeman | Aug 12, 2022
Susan Heimbigner | Aug 13, 2022

The best thing to do is to make an appointment. That way you do not have to wait. If not possible, first thing when they open would be best.

Can I buy an IPhone or android phone at the XFinity store ?

Patricia JB Gabriel | Aug 12, 2022
Laura Miller | Aug 13, 2022

Yes

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how do I get to a live person at Alderwood Store?

A Google User | Aug 13, 2022
Chris Hanson | Aug 14, 2022

If you can't walk in just tap on the glass, an associate will come around with a tablet and check you in

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Do I need an appointment to replace my tvremote control?

A Google User | Aug 13, 2022
Skip Ferderber | Aug 14, 2022

I don't think so. They have plenty of replacement accessories on hand and I'm sure remotes are plentiful.

Hi , we are moving from Mill Creek to the Bothell,WA, what we can do with our Modem device?

Saeid Moattar | Aug 13, 2022
Twisted Brothers | Aug 14, 2022

Return it to the store, send it back via mail or if your keeping Xfinity service, transfer it to your new address, to transfer call 1800comcast

I have a Stylo 4 phone with your xfinity services but my warranty has expired. I need to replace the motherboard as it is bad, but it is the one item not so easily replaced. Are you able to order a replacement for me

Oreilly Jb | Aug 13, 2022
BANDIT XRAY | Aug 14, 2022

No they can not help with that.Sorry

Our internet speed in download is 166 but our upload is 17. Is this a compurer issue or a carrier issue

Steve Carson | Aug 13, 2022
Skip Ferderber | Aug 14, 2022

Most Internet services have far speedier downloads than uploads.

Can I pay my bill at a local Xfinity store

Pat Ford | Aug 13, 2022
Kazumi A | Aug 14, 2022

Yes, they gave a payment kiosk

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Can I make an appointment for tomorrow to drop off my dads cable box?

Zack | Aug 13, 2022
Kazumi A | Aug 14, 2022

You can just go there to drop off the box

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We paid our bill at your store in the machine and when I checked my bank statement it did not show that payment. What now?

Joy Eastman | Aug 13, 2022
judy Darden | Aug 14, 2022

I have on line banking and I have it sit up to take it out of my bank account on a certain date each month. I would call and talk to customer service provider and set it up for payment arrangement from my account.

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Why does Xfinity comcast always have out of the country calling services? All I wanted was just a simple question answered but no where near the location of the Xfinity store I found on Google. Smh

dubbz lis | Aug 12, 2022
Clint Harbinson | Aug 13, 2022

Because customer service comes second to profit margins for this company ):

have to return cable box Can we do that at this store?

Susan Carter | Aug 12, 2022
judy Darden | Aug 13, 2022

Yes

The Comcast tech replaced the fubar 6 way with a two way splitter and a MoCA filter- improved both TV and internet speeds. Next apt has a similar problem. Could Comcast mail me a two way splitter and MoCA filter so I can fix my neighbor ?

GH5 | Aug 12, 2022
star salas | Aug 13, 2022

contact them over phone

Can I get a replacement remote for my tv from you?

CRAIG NELSON | Aug 12, 2022
Scott Cronk | Aug 13, 2022

Yes.

can I get a replacement remote here.

keith brown | Aug 12, 2022
Shaun Hall | Aug 13, 2022

Yes you can.

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is anyone there??????????? open now my appointmmentn 2pm

Larry Harn | Aug 12, 2022
Shailesh Tatu, PE | Aug 13, 2022

They should be there! You can walk-in too. They are open into the evening. Normal wait time is about 30 minutes.

Can I pay past bills here?

tylor rubin | Aug 12, 2022
Matt Beals | Aug 13, 2022

Past due or current.

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Is the Xfinity store directly within the Mall? If so or if not, what stores is it close to?

Mercedes Summy | Aug 12, 2022
Matt Beals | Aug 13, 2022

No, it's over by Michael's

Is a DTA box necessary when the new tv is digital capable?

Robynn Fisher | Aug 12, 2022
Jillur Rahim | Aug 13, 2022

Yes

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