Hampton Inn Chattanooga East Ridge

Sam

So I have been staying at this hotel for 7 months now. I have seen it decline over the time. I wanted to think it was staffing issues, but now I'm sure it is all the way to the top management. The staff has become rude, the rooms are not as clean and the over hotel is declining. I have tried a few time to reach the GM to let them know and have not heard back from him now after 3 attempts. I no longer stay here as I have chosen a new hotel to stay at for my weekly trips. I stay at Hilton properties 5 to 6 days a week for work. So please understand it's not a meaningless review. They need to look at this property before it gets to the point of no return. I hope someone sees this and takes it to heart and not just let things slide. Best of luck with this hotel. They will not treat you any better and it will be a luck of the draw if you get a clean room.

Tammy Reynolds

We stayed at this location on the way back from the beach. Lobby was nice and clean which made me hopeful for the room. Once we stepped on the 2nd floor the smell of marijuana was strikingly strong and the room smelled like pet urine. The hotel looked like it was newly updated however the upkeep is lacking. Very disappointed!!!

PM Biffa

Brand new hotel in a new complex of restaurants including a steak restaurant, Mexican, pizza, and brands including Dixie Queen, Chick-fil-a and Starbucks. Nice big rooms, immaculately clean and fully equipped... apart from a room safe! Good breakfast for this type of hotel. Just a couple of downsides apart from no safe are; AC unit is to noisy and powerful. It runs like crazy when it's above temperature then stops, then off its goes again. Would be nice if it just ran slow and continuous. And ask for a room the opposite side from the Interstate! But generally a nice place albeit a little pricey for a 3 star.

Hangin' with KH

We stay at this hotel every time we come to Chattanooga. The rooms are clean. The bed and pillows are very comfortable. The breakfast is really good and the staff is very helpful and pleasant. Love this hotel.