The Arctic Club Seattle - a DoubleTree by Hilton Hotel

Инна Петручик

You like travel in history . Loved everything about this hotel !

Kevin Matzen

Bad communications regarding closures. We booked through hilton.com. The week prior to check in, we received the expected reservation reminder email. Upon viewing the reservation details, we found a page with a banner stating "We're sorry, but as part of local prevention efforts, our hotel is currently closed through January 01, 2022." We thought perhaps they were still honoring existing bookings, but no one is picking up the phone, so presumably they are completely closed. The Hilton guest services number has a lengthy wait time, so we gave up and booked a room elsewhere. Our high level feedback is that if a facility is expected to close, there should be a notification to the guest ASAP that the reservation can no longer be honored. We should have not received reassuring emails that our check in was upcoming. We are also generally confused by the statement that they are closed for "local prevention efforts", whatever that means. It is currently June 2021 and most hotels in the area are operational. I'd find this excuse acceptable last year, but not now.

Ruslman

A warm reception at the Arctic Club. The staff is very friendly and the rooms are quaint. The hotel has a rustic feel to it, and the rooms are nicely laid out. It is in a good location close to the downtown area. They offer room service and the food was very tasty. The cleanliness of the room was a 9 out of 10. Overall I enjoyed my stay.

Brian

King bedrooms are great! Comfortable bed and welcoming hotel staff. I’ve stayed here twice on separate trips and always a good experience with a great location. About a half mile to the international district. Clean, comfortable, and the gym gets it done. Don’t forget the cookies when checking in!