Providence St. Peter Family Medicine

Anna Root

This place is awesome! The only problem is we've had a lot of doctors, but they warn you of this in the beginning it's because they're residency doctors. I have enjoyed meeting all of them and they all have been great. My kids have liked all the doctors too. As long as you do your part to follow through they will help you! It might take time and you have to be proactive or have a great advocate if you cannot do that yourself. I had a really great appointment today and yesterday and I am excited because I feel like I was actually helped by doctors and I haven't been helped and seen as a person like this in a long time.

Benjamin Widdicombe

Literally could not be more worthless. This is the third time I've made an appointment to get a referral somewhere else and they just forget to make a referral. In this case it's for my 2 year old daughter so she just doesn't get the medical care she needs because they are incompetent

Miss Mausoleum

This place was better when I was going back in 2015, but I guess it's difficult for some doctors to actually LISTEN to their patients and help them find a solution. I recently got a call from Dr. Heisler to talk to me about my husband and she'd ask me questions and proceed to interrupt me while I was answering them saying "can I finish?" over and over. She then spoke to my husband and he let her finish what she was saying and once she finished he had told her what's going on, for the millionth time, and she interrupted him. She was also an hour and a half late to the appointment she had with him and he couldn't talk to her about concerns and get answers he needed because he had to be out front to wait for his ride or he'd be stuck at the clinic. She could have had someone go into the room he was waiting in and say "sorry for the inconvenience, but the doctor is more behind than anticipated so we will have to reschedule." but that never happened. She was unprofessional but somehow my husband is in the wrong. Heisler had put a referral through to a behavioral health councilor, which was not necessary to begin with, who had called my home and I explained to him what was going on. About a day or two later the director of the clinic called my husband and told him that he'd have to agree to a behavioral agreement if he wanted to continue going to the clinic. If you don't want to hear the patient out about what's going on you need a new line of work. The patient knows their body better than anyone. This isn't the only issue my family has had with this clinic about a doctor not listening. There are a few doctors and nurses that are here or have been here that actually care, but sadly it's not many. Not everyone is a textbook case and you cannot treat them as if they are. You need to think outside the box at times and adapt to the situation. If you don't care what are you even doing as a doctor? This clinic seems like it's turned into an upscale version of SeaMar. I wouldn't recommend this place to anybody. The communication between this place and the hospital is horrible as well. I'd trust the Grinch before I keep Heisler as my husband's PCP.

Jenny Scott

The resident program was good for prenatal and pediatric care. Anything other than that seems to be out of their scope of practice. NEVER go here for any mental illness issues as they have no clue what they’re doing. They think of textbook solutions instead of understanding and seeing what patients are going through. Yes I’m grouping all their residents as insufficient in this area as I’ve seen many of them. I’m sure I’m looked at as a “problem” patient at this point and never want to be seen here again. I waited an hour to see the doctor today and didn’t feel like any of my needs were listened to. I left in tears w/o any help. I’ll never see another resident. Period. No experience with real mental illness issues.