Marion Municipal Utilities

Category: Water utility company

Address: 1540 N Washington St, Marion, IN 46952, USA

Phone: +17656642391

Opening hours

Sunday: Closed

Monday: 7:30AM–4:30PM

Tuesday: 7:30AM–4:30PM

Wednesday: 7:30AM–4:30PM

Thursday: 7:30AM–4:30PM

Friday: 7:30AM–4:30PM

Saturday: Closed

Reviews

Chris Shuptar

Oct 28, 2022

Michelle is just about the only helpful person in the entire company. Everyone else is terribly rude and incompetent. After two visits to the office to change the bill into my name, my issues were still not sorted out even though they assured me everything was taken care of. They mistakenly removed the meter off my house leaving my tenant without water for 3 days! It took multiple phone calls over 2 days to finally get my meter reinstalled. Their website is horrible and does not function as I have confirmation that my multiple applications had been submitted properly... yet, they claim I submitted nothing. How this company is allowed to operate the water supply is beyond me. I have had easily over a dozen complaints and issues with their service over the past 5 years I've been in Marion. my bills frequently get messed up, odd charges, sent to the wrong address, etc. Marion Utilities is an absolute circus. If you have the option to drill a well, do it. It is nearly a guarantee that Marion Utilities will cause you a headache at some point.

Leslee Enyeart

Oct 19, 2022

No training for their employees who answer phones. Heard an employee question a customers gender!

Chad Duguid

May 3, 2022

Rude disrespectful individuals who don't let you finish statements then want to cut you off when you are trying to explain then when u ask for someone who else they place u on hold and leave you on hold like children like grow up. And what's sad is how many 5 star reviews on here are from employees which is not bias at all lol

Shasta

Apr 4, 2022

I guess this is where you complain about the trash pickup I live on W6th street. The two guys who collect the trash/garbage cans back of the truck are very lazy, the oldest just grabs some bags , if half it ends up on road, he dont care, doesNt connect the can to the truck and dump it,i have watched how they operate. If you dont like your job then quit it and let someone who can do abetter job, we do pay for this service in our water bill. Who wants to clean up after you after we did our part correctly.

Thanks! Your review is awaiting moderation.

Questions & Answers

Is it normal to get $1000 bill without any leaks no pools or anything like that...?

Lillian Villarreal | Jun 7, 2022
Lillian Villarreal | Jun 7, 2022

I just moved a month ago and usually bill is 100 I'm new and have checked for leaks and no leaks

Read More

Is transfer station near the recycling center? Slightly north east of recycling center?

Tom Gadberry | Jun 7, 2022
Ryne Games | Jun 7, 2022

Right next to the recycling center, just north of it.The recycling center is only open on Mondays and Fridays. The transfer station is not open on Fridays.

What is the IERA program

Dawn Hisey | May 8, 2022
Bridgit Moore | May 8, 2022

The Indana Emergency Rental Assistance program is designed to decrease evictions. Increase housing stability and prevent homelessness by helping renter households whose income has been negatively impacted by CPVID-19 with rent and utility assistance.

Are they picking up sorted recycling in blue bags again yet?

Vannos Gaming fan | Nov 4, 2021
Jim Weikal | Nov 4, 2021

👎

How much will it cost me to fill a 4300 gallon pool?

Debbie Chick | Nov 4, 2021
Josh Timmons | Nov 4, 2021

Don't know for sure. But contact them first and let them know your filling a pool. They deducted the sewer rate off mine years ago. But even then it wasnt more then like 50 bucks difference on my bill.

When is the dump station open

Deborah Lytle | Nov 4, 2020
Arlen Scott | Nov 4, 2020

Monday thru Thursday from 8am til 3pm

Where to pay bill?

Mary East | Nov 4, 2020
Patsy Davidson | May 8, 2022

Horner's

How long does it take to get your deposit back?

Robin Evans | Nov 5, 2019
Kyle Murphy | Nov 5, 2019

A week

Read More

What do I need to open a water contract?

Mercedes Cruz | Nov 5, 2019
Cheri Ba | Nov 5, 2019

Id and proof of address

How long does it take for them to turn your water back on when they were not supposed to turn it off in the first place because arrangements had been made the previous week?

Annette Price | Nov 5, 2019
Deb Bosquez | Nov 5, 2019

I believe if the payment or arrangement was made before noon. Usually the same day it depends on there work orders.

How much is the deposit to get the water turned on?

Jennifer Wolfe | Nov 5, 2018
stuart horine | Nov 5, 2018

Call them

Where do I drop off residental large trash items........old furniture ?

Jean Clester | Nov 5, 2018
Lori Longeneckerbabb | Nov 5, 2018

Call to arrange that.

Do they shut water and electricity off on Sundays

Keith Parker | Nov 5, 2018
Scott Cox | Nov 5, 2018

No they don't shut water off on Sunday's, not sure about electricity!

Read More

what days of the week, can your water get shut off

Jessica Oneil | Nov 5, 2018
Lori Longeneckerbabb | Nov 5, 2018

Monday through Friday

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places