United States Postal Service

Category: Post office in Chicago, Illinois

Address: 5401 W Lawrence Ave, Chicago, IL 60630, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 8:30AM–3PM

Reviews

Steve

Sep 30, 2022

Quick, easy, and efficient.

Lexi R

Sep 23, 2022

Avoid the employee Charlene at all costs. She is truly one of the nastiest, rudest, most miserable people I have ever met. You try to treat her with kindness and respect and she talks down to you like you are garbage. I have been going to this post office location for about 7 years and every single interaction with her is the same - the most disrespectful experience I have ever had. Finally decided to write a review after todays experience. Went there for a return with a QR code which I have never had an issue with before but she kept telling me that my QR code was not working and that I would not be able to do my return there. And when I asked her to try a different scanner she gave me attitude and told me no. I Immediately went to the next post office location and it worked. Not sure who gave you permission to talk to other human beings like that, Charlene but You’re in the wrong business.

Linda

Sep 22, 2022

Once again, an email came saying my package was delivered. I was out there to get it within minutes of getting the email, nothing was there. I checked again in the morning just in case I might have missed it. NO! Nothing! I have no package and I don't know where it went.

Denis Fedorovich

Sep 21, 2022

Worst experience getting my passport renewed. Lady working in the front did not want to accept my appointment and tried telling me I was in the wrong location even though I have confirmation. Avoid this location, rude, zero customer service over all terrible.

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Questions & Answers

What if a tracking # shows the package has been delivered, but was NOT?

Cindy Seitman | Aug 5, 2022
J L | Aug 5, 2022

May take a day more or your neighbor might have it

what time does the mail go out every day?

LU CHAIDEZ | Nov 3, 2021
Chad Patel | Nov 3, 2021

Its a different for every route but typically at 8am

How to get appointment for passport.

Marion Good | Nov 3, 2020
David Johnsen | Nov 3, 2020

You can schedule on their website.

WHY IS MY SERVICE NO LONGER GOOD

FRANK Tabachka SR | Nov 4, 2019
Anados Defered | Nov 4, 2019

Mistakes do happen. Service does vary when it is not your regular postal service person delivering mail. I am not justifying anything. Call during the day. Ask to speak to the manager. Be specific as to the problem. Delayed mail? Package not delivered? Tracking number? You may need to speak to the manager of the annex. Get their phone number. Be specific. Good luck!

Read More

What is closing time Christmas eve?

Iriss Blaine | Nov 4, 2019
James Sullivan | Nov 4, 2019

Noon

Can I change my mailing address here on line.Thank you/

Mary Joy Weltlich | Nov 4, 2018
Anados Defered | Nov 4, 2018

You can request a mover's packet here in person. Far easier to do it online. They take you through all the steps - and- no line!!

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