Best Western Plus Knoxville Cedar Bluff

Giovanie Rodz

Rooms were clean and organized, the service at the front desk and the breakfast bar was really good. Great experience overall

George Jackson

My family arrived right before check in and the front desk ladies were kind enough to let us hang out in the dining area until our room was clean. At first glance everything looked great! The bed was soft and the room looked updated. However, I found a hair on the sheet of one bed, food crumbs on the floor around the bed, hair on a wash cloth, and the bathroom floor had a lot of hair. By the time I realized, it was late and I just wanted to go to bed. I told the front desk lady about the hair on the bathroom floor and she gave me a broom and dustpan to clean it up. I swept up A LOT of hair. The lady at the front desk was very kind but I was extremely grossed out and didn't sleep the rest of the night. It could have been worse but my visit definitely wasn't great.

Josh Sabourin

Friendly staff, clean room. Was able to get the room last minute at 2am when we were evacuated due to the wild fire down near Pigeon Forge. Only complaint was that the shampoo and conditioner dispensers were 100% empty.

Nicholas Hilt

Front desk staff was extremely friendly. Room was one of the cleanest hotel rooms I’ve ever stayed in, and it looked like the hotel had recently been updated. Overall excellent stay.