Xfinity Store by Comcast

I tried , no where I can see that number

Need answer to question, please provide number for store, NOT Comcast's main number. I need to speak with someone at the store.

Yes

They want you to deal with customer service and when they do that,have customer service ask for the store manager to call you back

it is very frustrate that you can't get a store number

Yes

Yes and it's just a little wait but for me it was quick.go there

It is limited as they do not have the training as the techs, but you happen to be in luck because I am a technical trainer for comcast. What question do you have?

Replace the batteries.

Call the store and they can help.

Yes

Yes, they will even give you advice on setup

probably. You should call and find out.

Never called them, just drove there.

I dont know the answer to your question. You may be able to find the answer on their website. However, I would suggest going to the Xfinity store for a face to face with one of their cstrnr reps. Another option may be to call the Xfinity number and ask a rep to transfer you to the customer retention department and see if they can reduce your bill outright or offer a promotion that could reduce the bill for the duration of the promotion.

Correct

Yesterday there was cable out all day so far were good right now and we are in loganville close to walton

Yes. No charge.

Idk but u can ask if u can get the phone from Verizon and use Comcast

Ruku or roku, if roku, yes.

Call your Xfinity office, they helped me and now my tv is working

Go to the store in snellville.. bring your bill so they're sure to get your account number right, it has a barcode on it.

You can check the Xfinity web site but I am pretty sure you can not buy a modem from Comcast. You would need to buy a compatible modem from a third party retailer and whatever warranty comes with that particular brand would apply. Odds are good you can get one cheaper than the monthly rental fee charged by Xfinity that would add up over time but you will need to make sure to keep up with the periodic firmware updates.

Yes

Yes

Yes

Yes

Can't help you there.

Yes

Yes. You can return to that location

That's the crazy way they work it plus there's no store managers if you go there you may come out more frustrated than when you came in. I have Insurance on my phone but it took me 3 months to get my new phone replaced by one sweetheart of a worker who was willing to put her Job on the line for me.

Good question, I'll have to find that out myself

Yes you can

Glad i could help. If you had a power failure even for a second at your home, that might have caused the issue. By unplugging and replugging it causes comcast xfinity to reestablish a link to their isp so that is why that worked for you. I do not work for xfinity. I just know a bit as i used to sell wireless networks for businesses.

Call customer service for the number.

Not open New Year's Day as the app & 800 said they were supposed to be.

Yes 803, 😀

Refund? You haven't paid for it up front. You are leasing it. If you return it, the leased amount will be deducted from your monthly bill. Be careful because you may increase your bill by removing it.

Thank you so much but I was wondering about the new Hallmark channel

I wouldn't say that you were lied to I would say that it is like any large company one Department doesn't know what the other department is doing

We have service and we are in Snellville.

Yes u can do that

Call the company. I have not dealt with the mobile part of the company.