Geek Squad

Category: Mobile phone repair shop in Snellville, Georgia

Address: 1679 Scenic Hwy N Ste 100, Snellville, GA 30078, USA

Phone: +17708102087

Opening hours

Sunday: 10AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Tay Ro

Dec 3, 2021

What is the point of making an appointment if we are made to wait for 30+ minutes without being helped?

Vince OKeefe

Feb 2, 2020

Just make sure you read all of the fine print before using. The tech Josh that helped me was honest about not waiting one to two hours but it could take approximately two to three hours. Plus my $129 to have a rear camera installed with the wires buried did not include mounting the monitor. I gave the poor guy grief, and he was patient with me and handled himself very professionally. Still, I had to pay an additional $49.00 for them to mount the camera. If you read the fine print it is very unclear that there is an additional charge for this. However, Ruben pointed out that when booking the appointment, there was print that recommended to call before coming in for final pricing. Both Josh and Reuben were very patient and very professional and I highly recommend them.

nish mody

Oct 25, 2019

Dont use geek squad when need money for warranty they take the money.they told us we r elite customers but so hard time we got from them is crazy.We got kitchen aid top of the line refrigerator paid 4000 dollars got extended warranty but within a year the compressor went down . They still have not taken care of it. It's one call after another. I request people beware dont go to geek squad . If I could give no star I would be very happy. They hire third party to take care of and still not able to get it done . I am been waiting for almost 8 days and they r telling to me wait for another week because compressor r back order and not in stock ..😡😡

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Questions & Answers

DO I have to make an appointment

Liam Gakodi | Nov 8, 2019
Jonathan McFarland | Nov 7, 2021

Appointments are the agents main priority, you may have a longer wait time without one. If you are doing any type of apple check-in, with the amount of allocated time it requires to check in an apple product you will be required to have an appointment.

Do you guys repair beats wireless headphones?

Jennifer Jordan | Nov 8, 2019
Jonathan McFarland | Nov 7, 2021

Geek squad does repair beats headphones, this location sends the headphones out to apple and the turn around time may be a few days.

Do ya'll fix wireless bluetooth earbuds

Woods Bobby | Nov 8, 2018
Jonathan McFarland | Nov 7, 2021

If you have a protection plan Bluetooth earbuds will be covered, however an agent will definitely be able to inspect them and see if the issue is able to be resolved.

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